Plaza Pilates Policies
Cancellation Policy. We have a 24-hour cancellation policy on all classes and sessions that have been booked.
Late Policy. We ask that you are not more than 10 mins late to a 55 min group class, and no more than 5 mins late to a 25 min group class. We ask you to be no more than 15 mins late to a private or duet session. After this time it is up to the instructor teaching if you are allowed into class or if your session will occur, you will be charged for the session. This is a courtesy to your fellow class members and to our instructors.
Photos and Videos. The is to be NO photos or videos shot in the space without the express permission of everyone in the studio at the time. We respect our clients and instructors’ privacy and ask that you do the same.
Cleaning Policy. We ask that if you are attending a group class that you assist us by wiping down your machines and props used.
Towel Policy. Every client is allotted one towel for use during their class or session. After we ask that you return the towel to the hamper located at the base of the storage unit in our seating area.
Cell Phones. Please silence your cell phones while in the studio, if you must make a call please step out into the hallway.
Timeliness. Please show your fellow class members and teacher respect and please be mindful of our late policy.
Scents. No Strong-Smelling body sprays of perfumes – we have a small space, please be mindful strong scents fill out space quickly.
Signup For an Appropriate Level Class . We understand wanting to make it to class, but please don’t sign up for a class above your ability level.